Case Studies

Context:

• Vietcombank struggled to train employees efficiently and manage access to internal knowledge, leading to inconsistent onboarding, long training times, and operational bottlenecks.

Solution:

• We built a custom AI chatbot to act as a 24/7 digital trainer, providing instant answers to employee questions, guiding onboarding, and streamlining access to internal documents—all without human intervention.

Results:

• Training Time Reduced by 50% – Employees now onboard in half the time, with instant access to critical knowledge.
  📚 90% Faster Access to Internal Documents – No more manual searching—AI retrieves the right information in seconds.
  👨‍💼 Consistent & Scalable Training – Every employee receives the same high-quality, AI-driven guidance.
  💰 Significant Cost Savings – Less reliance on manual training = lower HR costs and higher team productivity.

• Bottom Line: Vietcombank transformed its training process, reducing inefficiencies and empowering employees to be fully operational faster—without increasing HR workload.

Context:

• Schneider Canada struggled to efficiently score, prioritize, and distribute inbound leads, causing delays in response time, missed opportunities, and wasted sales efforts on low-value prospects.

 

Solution:

• We built a custom AI Front Desk Agent to automate lead qualification, scoring, and routing. This system instantly analyzes and ranks leads based on conversion potential, ensuring high-value leads get immediate attention while automating follow-ups for lower-priority inquiries.

Results:

• 80% Faster Lead Response Time – High-priority leads are contacted within minutes, not hours.
  🎯 30% Increase in Sales Conversion Rates – Better lead scoring means the sales team only focuses on hot prospects.
  💰 40% Reduction in Time Spent on Unqualified Leads – Eliminating manual sorting saves hundreds of hours monthly.
  🔄 Seamless CRM Integration – No disruption, just instant efficiency.

• Bottom Line: Schneider scaled sales productivity and revenue growth without hiring additional staff—all by letting AI handle the heavy lifting.

Context:

• AXA’s life insurance department faced challenges in converting website visitors into booked meetings. Many potential clients had unanswered questions, concerns, and objections, leading to lost sales opportunities and low engagement rates.

Solution:

• We built a smart AI Sales Agent—a chatbot integrated directly on AXA’s website. This AI-driven assistant:

✔ Engages visitors in real time, addressing their concerns about life insurance.
✔ Uses advanced sales techniques to overcome objections and build trust.
✔ Qualifies leads & books meetings with human sales agents—automatically, 24/7.

Results:

🚀 35% Increase in Website Conversion Rate – More visitors turn into booked meetings.
📞 2x More Sales Appointments – AI ensures only qualified, high-intent leads reach agents.
🤖 Zero Human Intervention Needed – The chatbot runs autonomously, freeing up sales teams.
💰 Higher Close Rates – By warming up leads, sales reps spend less time on objections and more on closing deals.

Bottom Line: AXA automated lead conversion, increased sales efficiency, and maximized revenue—all while reducing manual workload.